AI Receptionist for Welding & Fabrication
Keep the Torch Lit. We'll Take the Quote Request.
Nobody can answer the phone with a hood down and a bead running. NexProspect answers calls for welding and fabrication shops 24/7, gathers the project details you need to quote, and schedules consultations — so new work isn't lost while your crew is busy.
Quote Requests Don't Wait for Break Time
Fabrication shops get a wide mix of calls: contractors needing structural steel, homeowners asking about gates and railings, businesses needing equipment repair, and one-off custom projects. Each needs different information before you can give a realistic quote.
When the shop is loud and everyone is working, those calls go to voicemail. Many callers won't leave a detailed message — they call the next shop instead, especially when they need a fast turnaround.
NexProspect's AI Receptionist and AI Sales Agent answer every call, ask the right project questions, collect drawings or photos by text when you enable it, and route serious opportunities to you with a clear summary. For San Diego-area shops, that means capturing residential, commercial, and contractor work across the county without stopping production.
What it does
Built for How Your Calls Actually Come In
NexProspect's AI Receptionist and AI Sales Agent answer, engage, qualify, follow up, book, and transfer — around the clock.
Quote Request Intake
Collects project type, materials, dimensions, quantity, and deadline for accurate quoting.
Commercial & Residential Projects
Separates contractor and commercial work from residential gates, railings, and repairs.
Project Qualification
Identifies scope, budget range, site location, and whether on-site or in-shop work is needed.
Consultation & Estimate Booking
Schedules site visits or shop consultations based on your availability.
Follow-Up on Open Quotes
Checks back with prospects who received a quote so good projects don't slip away.
Routing Qualified Opportunities
Transfers large or time-sensitive jobs to the owner or estimator in real time.
Real-world calls
Calls Fabrication Shops Receive
"I need a custom driveway gate."
Captures dimensions, style, material preference, and address, then books an on-site measurement.
"We're a GC and need steel for a job next month."
Qualifies the commercial scope and timeline and routes it directly to your estimator.
"Can you repair a cracked trailer hitch?"
Collects repair details and photos by text, and schedules a drop-off time.
"Do you do mobile welding?"
Answers based on your services and service area, then books the job or refers it appropriately.
Lead qualification
Project Info Collected Before You Call Back
Questions are configured to your business, so your team receives organized information instead of a vague voicemail.
- Residential, commercial, industrial, or contractor project
- Project type — fabrication, repair, installation, mobile welding
- Materials (steel, stainless, aluminum) and rough dimensions
- Quantity, drawings, or photos available
- Job site location and on-site vs. in-shop work
- Deadline and budget range
- Best contact method for the quote
How it works
From First Ring to Booked Appointment
Prospect Calls
AI Gathers Project Details
Consultation Booked
You Send the Quote
Works with your team
Lets Your Crew Stay on the Floor
In many shops, the owner or lead fabricator is also the one answering the phone. NexProspect takes that interruption away without taking control away: you decide which jobs get transferred, which get booked, and which get a follow-up.
Every call is summarized and logged in your CRM or NexProspect's, so when you sit down to quote, the information is already organized.
Learn more about the AI Receptionist, the AI Sales Agent, or compare NexProspect plans.
FAQ
Common Questions
Can it handle both custom work and repair calls?
Yes. The intake questions branch based on the type of project the caller describes.
Can customers send drawings or photos?
When enabled, the AI can text the caller a link to send photos or drawings, which are attached to the lead.
Will it give prices?
Only if you want it to share approved ranges. Most shops have it collect details and route the quote to their estimator.
Do you work with shops outside Southern California?
Yes. We're based in the San Diego area and support businesses nationwide.
Other industries
AI Receptionists for Other Industries
See It Take a Fabrication Quote Request
Book a 10-minute demo and hear the AI gather a real project inquiry.
Book a 10-Minute Demo