Account & Data

Delete Your Account

You can request deletion of your NexProspect mobile app account and the personal data associated with it. This page explains how to submit a request and what to expect.

How to Request Deletion

The fastest way is directly from the NexProspect mobile app while you are signed in:

  1. Open the NexProspect mobile app and sign in to your account.
  2. Go to the Settings screen.
  3. Select the account deletion option and follow the prompts to confirm your request.

If you cannot access your account or the app, email us at support@nexprospect.com from the email address associated with your account, and we will help you submit the request.

What Happens After You Request

Account deletion is not automatic or immediate. Every request requires identity verification so we can confirm the request is coming from the account owner. Once verified, we process the deletion and remove your account and associated personal data from our active systems.

What Data Is Deleted

Deletion covers your NexProspect mobile app account and the personal data associated with it, such as your profile information and account activity.

Some information may be retained where we are legally required or permitted to keep it — for example, records needed for tax, accounting, fraud prevention, or legal obligations. Any retained information is kept only for as long as necessary and is not used for any other purpose.

Questions

For questions about account deletion or your data, contact us at support@nexprospect.com or review our Privacy Policy.